Answers Calls & Messages
Instant customer replies across voice and chat
Always responsive
Your AI handles both calls and messages naturally, giving customers fast, clear answers without delays or missed opportunities.
Play with sound
Built for real customer conversations
Trusted by Businesses That Need Every Enquiry Handled Properly
Voicecenta helps businesses respond faster, handle more customer enquiries, and stay available 24/7 without adding more pressure to the team.
Replies That Feel Natural
Customers get fast, clear responses that feel human and helpful — not robotic or scripted.
Available Day and Night
Handle enquiries after hours, during busy periods, and on weekends without missing opportunities.
Passes to Humans When Needed
When a person needs to step in, the full conversation is carried across so nothing gets lost.
1 / 5
Full visibility across your customer enquiries
See Every Conversation, Spot What’s Working,
and Improve Results Fast
Voicecenta gives you one simple place to review customer conversations, track performance, improve responses, and keep your AI staff working exactly how your business needs.
Track performance live
Review real conversations
Improve responses quickly
Built for real customer handling
More Than a Chatbot.
AI staff that answers, remembers, and gets things done.
Voicecenta helps businesses handle real customer enquiries across voice and text, keep conversations consistent, take action when needed, and stay responsive without adding more pressure to the team.
- Voice and messaging together Give customers the same quality of response across calls, chat, and messaging channels.
- Works across your customer touchpoints Support web, messaging, email, calendars, and more from one connected system.
- Reliable control as your needs grow Keep your AI behaviour, responses, and business logic under your control as you scale.
What your AI staff actually does
Works Across Channels
Website, WhatsApp, social, email and more
Meet customers where they are
Handle enquiries across your key customer touchpoints from one connected system, without needing separate tools for each channel.
Learns Your Business
Trained on your services, FAQs and workflows
Not generic AI
Your AI is trained specifically on your business, so responses are accurate, relevant, and aligned with how you actually operate.
Hands Over to Humans
Seamless escalation when a person is needed
No broken conversations
When a human needs to step in, the AI passes the full conversation context across so the customer does not have to repeat themselves.
Shows What’s Working
Clear visibility into customer conversations
Improve performance fast
See what customers ask, where friction happens, and how your AI is performing so you can improve results without guesswork.
Quick to Launch
No coding or technical setup headaches
Live in hours, not months
Create, train, and deploy your AI staff quickly without needing engineers, scripts, or a complex implementation project.
Get Your AI Staff Live Fast
Without a Long Setup Project
Voicecenta makes it simple to create, train, and launch AI staff for your business without coding, technical complexity, or long implementation delays.
Built for real business use Deploy AI staff where your enquiries actually happen.
No code needed No scripts, no developers, and no technical setup headaches.
Ready to scale Start small and expand across teams, channels, and workflows.
Watch Your AI Handle a Real Customer Enquiry
No scripts. No delays. No missed opportunities. Here’s exactly what happens when a customer reaches out.
Hi, do you have availability tomorrow?
Customer Enquiry Yes — we have availability at 2pm and 4pm.
Would you like me to book that for you?
AI Responds Instantly 2pm works for me
Customer Confirms You're booked for 2pm tomorrow.
I've sent a confirmation to your email 👍
Action Completed✔ Enquiry handled instantly
✔ Booking secured automatically
✔ No staff involvement needed
Real business use cases
AI Staff That Can Actually Do the Work
Use Voicecenta to handle enquiries, qualify leads, support hiring, and keep work moving around the clock — without adding more pressure to your team.
Customer Support
Handle Every Enquiry Faster
Give customers instant answers across voice and text while your team focuses on the conversations that really need a person.
- 24/7 replies across channels
- Context-aware customer support
- Seamless handover to humans
Lead Capture
Turn More Enquiries Into Booked Calls
Qualify leads instantly, capture key details, and move high-intent prospects toward the next step without delay.
- Real-time qualification
- Automatic booking flows
- Cleaner handoff to sales
Recruitment & HR
Cut Screening Time Dramatically
Use AI to support early-stage recruitment, ask the right questions, and help your team focus on the strongest candidates sooner.
- Automated first-stage screening
- Consistent candidate assessment
- Clear summaries for hiring teams
24/7 Operations
Keep Work Moving Around the Clock
Let AI keep handling enquiries and routine work after hours so you wake up to progress instead of backlog.
- After-hours coverage
- Ongoing task handling
- Fewer missed opportunities overnight
Never Miss a Customer Enquiry Across Your Main Channels
From website chats to WhatsApp, social DMs, and appointment booking, Voicecenta helps you respond faster and move customers to the next step automatically.
Website enquiries
Answer questions and capture leads instantly
Guide visitors toward the next step without delay, whether they need information, reassurance, or help making an enquiry.
WhatsApp & messaging
Stay responsive in the channels customers use most
Handle chats, follow-ups, and booking support in a fast, familiar channel that customers are already comfortable using.
Social DMs
Reply before potential customers go cold
Respond quickly in Instagram and Facebook messages so interest does not fade while someone is waiting for a reply.
Booking & follow-up
Turn conversations into confirmed appointments
Let customers book directly from chat, keep calendars in sync, and send confirmation emails automatically.
Book meetings directly from chat, sync them to your calendar, and send confirmation emails automatically.
Google Calendar Outlook Calendar Apple Calendar Email Confirmations
Why businesses choose Voicecenta
Why Voicecenta Works Better Than a Basic Chatbot
Built to handle real customer conversations, business-specific answers, and seamless handover when a human is needed.
Trained on your business
Not generic replies. Your AI is trained on your services, FAQs, workflows, and the way your business actually operates.
Handles real conversations
Customers get natural, helpful replies across voice and messaging instead of rigid scripts and dead-end chatbot flows.
Passes to humans properly
When a person needs to step in, the full conversation context comes with it so the customer does not have to start over.
Simple, Transparent Pricing That Grows With You
Voicecenta is designed to deliver enterprise-level AI customer service at small business prices. Whether you’re just getting started or scaling fast, there’s a plan that fits your need, and your budget.
Find Your Best Voicecenta Plan
Simple inputs. Clear recommendation. Pricing you can trust.
🌐 Monthly site visitors i
💬 Text messages per day (total) i
Starter
| Plan cost | £39.00/mo |
| Estimated voice top-ups | £0.00 |
| Estimated message top-ups | £0.00 |
| Estimated monthly cost | £39.00 |
Annual discount applies to the plan price only; top-up packs are not discounted.
Choose Your Voicecenta Plan
Included minutes & messages, with simple top-ups if you need more.
Best for new teams
Starter
£39.00 /mo
- 200 voice minutes
- 2,000 AI message responses
- 🤖 2 AI agents
- Website support
- WhatsApp support
- Live handover
- 100MB training data
Overage guide: Voice from ~£0.06/min · Messages from ~£0.012/message
Most popular
Business
£99.00 /mo
- 600 voice minutes
- 6,000 AI message responses
- 🤖 5 AI agents
- Website & WhatsApp support
- Live handover
- 500MB training data
Overage guide: Voice from ~£0.045/min · Messages from ~£0.008/message
Scale with confidence
Business Plus
£299.00 /mo
- 2,500 voice minutes
- 20,000 AI message responses
- 🤖 10 AI agents
- Website & WhatsApp support
- Live handover
- 1GB training data
Overage guide: Voice from ~£0.04/min · Messages from ~£0.006/message
Annual discount applies to the plan price only; top-up packs are not discounted.
A Strong Fit for Businesses That Need Faster Responses
Voicecenta works best for businesses handling enquiries, bookings, and customer questions daily. If speed matters and missed messages cost you money, this is where it makes an immediate impact.
Booking-led businesses
Perfect for clinics, consultants, and service providers that rely on fast appointment booking and availability checks.
Enquiry-heavy businesses
If you receive constant questions across web, WhatsApp, or social media, Voicecenta ensures every message gets answered instantly.
Service-based teams
Capture leads, qualify enquiries, and pass high-intent customers to your team without manual back-and-forth.
After-hours coverage
Stay responsive even when your team is offline. Voicecenta handles conversations overnight and keeps things moving.
Real Results from Businesses Using Voicecenta
Faster responses, fewer missed opportunities, and less pressure on your team. Voicecenta isn’t just automation — it delivers measurable impact from day one.
24/7
Always responding
Every enquiry gets handled instantly — even outside business hours. No more missed messages or lost leads overnight.
⚡
Faster lead capture
Prospects are engaged the moment they enquire, increasing conversion rates compared to delayed or manual replies.
↓ 70%
Less repetitive work
Common questions, bookings, and follow-ups are handled automatically, freeing your team to focus on higher-value tasks.
✓
Better customer experience
Customers get fast, consistent, and helpful responses — without waiting, repeating themselves, or chasing replies.
What makes Voicecenta Agentic AI different from basic chatbots?
Unlike rule-based bots, Voicecenta agents talk, listen, and act like teammates. They understand context, learn from interactions, and seamlessly escalate when needed.
Can I connect Voicecenta AI to my calendar?
Yes. Voicecenta integrates with Google, Microsoft, and Apple calendars. Your AI can check availability, book or reschedule meetings, and even sync across multiple calendars—all without human input until escalation is needed.
How fast can I launch an AI agent?
You can create and deploy a Voicecenta AI agent in under 10 minutes. Just define its role, upload your business details, and launch across your chosen channels.
Does it support WhatsApp and other messengers?
Yes. Voicecenta supports WhatsApp Business, Messenger, Instagram, Telegram, and website chat—so your AI agents engage customers wherever they are.
Can Voicecenta AI talk as well as type?
Absolutely. Voicecenta agents handle natural speech in & out, creating more human-like service experiences, especially on mobile.
Is Voicecenta a no-code platform?
Yes. You don’t need technical expertise. Anyone can train and launch an AI agent with plain instructions—no scripts, no code.
Does it integrate with CRMs?
Voicecenta integrates with popular CRMs, allowing you to sync workflows, track customer journeys, and keep data aligned across systems.
Is it GDPR compliant?
Yes. Voicecenta is fully GDPR-compliant, making it ideal for UK and EU businesses handling personal customer data.
How does Voicecenta handle complex queries?
Agentic AI clarifies intent, keeps memory across steps, and escalates seamlessly with full chat history when human support is needed.
Does it scale with my business?
Yes. From a single small-business agent to enterprise-level teams, Voicecenta scales to support complex workflows and high-volume interactions.
Cookie Preferences
Strictly Necessary
Essential for security, load balancing, and core functionality. These cannot be switched off.
Analytics
Helps us understand how the site is used so we can improve it.
Marketing
Used to show relevant content or measure campaign effectiveness.