Cookie Policy

This Cookie Policy sets out how Voicecenta.ai uses cookies and related technologies to deliver a secure, efficient, and personalised user experience. It provides a clear explanation of the types of cookies we use, their purpose, and your options for managing consent, in full compliance with the UK GDPR and PECR requirements.

Last updated: 1 June 2025

This Cookie Policy explains how Voicecenta.ai uses cookies and similar technologies to recognise you when you visit our website at https://voicecenta.ai. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website. Cookies are widely used to make websites work efficiently and provide reporting information.

2. Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function and cannot be switched off. They are usually set in response to actions like setting privacy preferences or logging in.
  • Performance & Analytics Cookies: These cookies help us understand how users interact with our site (e.g., Google Analytics). All data is anonymised. These are disabled by default and require your consent.
  • Functional Cookies: These enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers.
  • Targeting/Advertising Cookies: These may be set by advertising partners to build a profile of your interests and show relevant ads. We do not currently use these, but may in the future with prior consent.

3. Third-Party Cookies

Some cookies are placed by third parties that provide services to us. These may include analytics services such as Google Analytics. These third-party cookies are subject to their own privacy policies.

4. Your Cookie Preferences

When you first visit our website, you will be asked to accept, reject, or customise your cookie preferences via our cookie consent banner. You can update your preferences at any time using the "Cookie Settings" link in the footer.

5. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can delete cookies already stored and configure your browser to block new ones. However, disabling certain cookies may affect your experience on our site.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. Please revisit this page periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: support@voicecenta.ai
Data Protection Officer: Voicecenta.ai Compliance Team

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